Short Answer: After a project is successfully implemented, the resulting systems may be operational for several years. IT enhancements are often run as a series of small projects. Businesses generally want more enhancements than is affordable. Based on economic and technical feasibility considerations, and frameworks like the Balanced Scorecard, describe a process for deciding how you would plan to keep systems and the skills of your staff up to date. The following resources may help you:Read: Chapter 13 – Project Management and SDLC Chapter 13 – Project Management and SDLC.pptxVideo: What is Portfolio Management vs. Project Management? explains the difference between project management and portfolio management. Video: Project Portfolio Management Defined describes managing a portfolio of projects.Research Paper: Using the IS alignment work and the financial analysis from week 6, submit a complete IS strategic plan. Your paper should include at least 5 references from peer-reviewed journals associated with how other companies are using the technologies you are recommending. The strategy should include the technologies you plan to implement, your plan for sourcing the IS work, and the governance model you plan to use to sustain the IS operation over the long term. You should include specific projects with a timeline for implementation in your strategy. Make sure you also include the financial analysis.Your IT strategy should also specify some key performance indicators (KPIs) to measure the effectiveness of IT. The website below can help you identify the KPIs for your strategy.Website: ITIL Key Performance Indicators explains some of the key performance indicators used for IT service management in the ITIL governance framework.Your total paper should be 5-7 pages of text in APA format, not counting the title and reference pages, and not counting any tables or figures. Make sure you include in-text citations. Please use the template attached above. In developing your IT strategy, please refer to the resources from previous weeks. A list of all the videos and other resources can be found under the Strategy Resources link on the main menu in this Blackboard course. You can reference these resources in your paper, but you must also reference at least 5 peer-reviewed articles. Make sure on your references page you include a reference with the URL (weblink) to the case study you chose, in addition to at least 5 references from peer-reviewed journals.You need to go through the week 6 word document and excel sheet attached to complete this assignment, go through the template which i have attached to create the research paper. If any questions feel free to ask me.Strictly no Plagarism follow APA format.
it_strategy_template.docx
research_paper_7100._week_6.docx
week_6_excel_sheet.xlsx
Unformatted Attachment Preview
Running head: IT STRATEGY
1
IT Strategy for [Company Name]
[Student Name]
[Course and Instructor]
IT STRATEGY
2
IT Strategy for [Company Name]
[To introduce your IT strategy, provide an executive summary that clearly describes what
you are recommending and why it will benefit the business. Include a brief summary of the
financial benefits. This introduction should be a paragraph or more, but less than a page.]
Description of the Business
[In one or more paragraphs provide a description of the business and the issues /
opportunities associated with the business. This section should include what is known about the
products, customers, competitors, and financial situation for the case study. The description of
the business should be less than a page.]
IT Strategy Proposal
[In one or more paragraphs, introduce the IT initiatives you are proposing. You must have
at least three initiatives, but you can have more than that.]
[Heading for Initiative One]
[Describe initiative one in detail. Make sure you include how the initiative will benefit
the business. Any technical terms need to be explained so that a business person can understand
what you are proposing. Each initiative should be less than one page.]
[Heading for Initiative Two]
[Describe initiative two in detail.]
[Heading for Initiative Three]
[Describe initiative three in detail.]
Sourcing Strategy
[In one or more paragraphs, describe your sourcing strategy. Will the implementation of
the initiatives be done with in-house or outside resources, or a combination of the two? Will
IT STRATEGY
3
ongoing support be done with in-house or outside resources, or a combination? In other words,
who (what organization) will do the work? You will need to explain why are proposing a certain
strategy. For instance, outside expertise may be needed to supplement the internal personnel
regarding the use of certain technologies. Make sure the financials reflect the costs in your
sourcing strategy.]
Financial Case
[Describe the cost / benefit analysis in one or more paragraphs. Be very clear about how
much the IT initiatives will cost and what the expected benefits will be. Cite resources that you
used to develop your cost / benefit analysis. For instance, you may have found an article on
another company that was able to achieve a 20% increase in sales with an initiative similar to
what you are recommending. The more concrete examples you can cite, the more believable the
financial case will be. After summarizing the financial reasons for your proposal, refer the reader
to Table 1. Update Table 1 on the next page with the data from your return on investment
spreadsheet.]
.
Running head: IT STRATEGY
4
Table 1
Return on Investment
[Company Name]
Initial Investment
Hardware costs
Purchased software costs / licenses
Development costs
Training costs
Conversion costs
[Other initial investments]
[Other initial investments]
Total Initial Investments
Year
1
2
3
$0
$0
$0
$0
$0
$0
$0
$0
Benefits from Technology Strategy
Increased sales and revenue
Reduced personnel costs
Reduced product costs
Reduced distribution costs
Reduced advertising and marketing costs
[Other benefits]
[Other benefits]
[Other benefits]
Total Benefits
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Costs (Excluding Initial Capital Investments)
Depreciation on capital expenditures
Software licensing fees
Ongoing user support and training
$0
$0
$0
$0
$0
$0
$0
$0
$0
IT STRATEGY
5
Ongoing systems support
Hosting / Cloud computing
General and administrative
[Other costs]
[Other costs]
[Other costs]
Total Costs
Totals
Net Benefits (Costs)
Tax
Value after tax
Depreciation added back
Cash flow
Cumulative cash flow
Evaluation Metrics
Net present value (NPV)
Internal rate of return (IRR)
Payback period (in years)
Three-year total ROI
($0)
($0)
$0
0.0%
0.0
0.00%
$0
$0
$0
$0
$0
$0
$333
$0
$0
$0
$0
$0
$0
$333
$0
$0
$0
$0
$0
$0
$333
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Running head: IT STRATEGY
6
Implementation Timeline
[Describe the timeline and sequencing of the IT initiatives in one or more paragraphs.
Make sure the timeline is consistent with the financials. For instance, if initiative three does not
go live until year two, you cannot show any benefits for that initiative in year one. Be very clear
about when the initiatives will be implemented. Will all initiatives be implemented at the same
time or will the initiatives be implemented one at a time? Explain why you are proposing a
specific sequence. In addition to describing the timeline, you can include an APA figure for the
timeline, if that is additive.]
Plan for Sustaining the IT Initiatives
[In one or more paragraphs describe your plan for ongoing operations and support of the
IT investments you are proposing. If you plan to use a particular governance model and / or a
portfolio management approach, describe it here. Include the KPIs (key performance indicators)
that you will use to measure the value of the IT work.]
Summary
[Provide a one- or two-paragraph summary of your IT strategy and how it will add value
to the business.]
IT STRATEGY
7
References
Last Name, F. M. (Year). Article Title 1. Journal Title 1, Pages From – To.
Last Name, F. M. (Year). Article Title 2. Journal Title 2, Pages From – To.
Last Name, F. M. (Year). Article Title 3. Journal Title 3, Pages From – To.
Last Name, F. M. (Year). Article Title 4. Journal Title 4, Pages From – To.
Last Name, F. M. (Year). Article Title 5. Journal Title 5, Pages From – To.
Last Name, F. M. (Year). Book Title. City Name: Publisher Name.
Running head: BUSINESS TECHNOLOGIES
Enhancing Business through Technology
Student name
Institution Affliation
1
BUSINESS TECHNOLOGIES
2
Enhancing Business through Technology
In the recent past, there has been an increase in the utilization of technology in various
ways in enterprises to enhance the operations, management, as well as customer relationship.
Similarly, advancement in technology as well has enhanced various business process especially
in the wake of rising globalization in the market (Hay, & Marsh, 2016). For instance, technology
such as video conferencing in organizations has enabled the virtual management of international
branches without necessary sitting at the branches physically. Moreover, technology has
heightened the capacity of organizations embracing them to lower production costs as well as
increasing the efficiency and the quality of products and services, especially for the small
business. Thus, it is indispensable for enterprises to adopt various technologies in the process of
enhancing the productivity, increasing customer association as well as market share and
improving the management operation in the rise and advancing technology.
Description of a Business Case study
In the article, Can Chasing Small Customers Lead to Larger profits, by Gardella (2011)
on the New York Times newspaper, entails a T-shirts company based in Austin, Tex owned a
Darren Robbins. The enterprise involves the printing of T-shirts operating in the Art industry a
business fostered by Darren nostalgia with multi-colored T-shirts for the youths. However, the
enterprise was experiencing a real-time challenge of becoming highly profitable with a question
whether the business chasing small clients would result in increased profits. Since, the
commencing of the business by Darren and the partner, the business has only been dealing with
the customer placing big orders of T-shirts, for instance, 5000 to 15000 pieces and turning away
the small orders. This has led to the enterprise sitting idle when there are no large orders placed
for printing the t-shirts. Nonetheless, the business was not able to meet its break-even after the
BUSINESS TECHNOLOGIES
3
first year in the market a situation that resulted in the partners going part due to Darren holding
an expensive party for the employees.
As a result, there was the development of an insight asking whether the small clients
could lead to larger profits in an organization. Based on the article by Gardella (2011), the
breaking of the partnership of the T-company led to Darren making a decision to accommodate
smaller clients in the business. Although, Darren rejected small order at the beginning of the
enterprise, chasing smaller partners could have increased the profit of the company. Thus, in the
desire of improving the profitability of the business Darren engaged in a better enterprise model
that accommodated the small clients as well as printing a single T-shirt. However, unlike the
competitors in the industry; Darren did not charge a markup price to smaller clients. This
resulted in the small consumers placing more orders, which improved the profitability of the
business. Indeed, chasing smaller clients could result in larger profits for a company.
Three Technologies that could Enhance Darren’s T-shirt Company
Notably, with the increasing advancement in technology, Darren’s T-shirt printing
enterprise could embrace various technology to enhance the quality and customer experience in
the enterprise fostering a larger market share and profitability of the company, for instance, the
internet of things technology. Worth a note, the internet of things is an enterprise technology that
aims at improving a business through engaging in sensors (Gubbi, Buyya, Marusic, &
Palaniswami, 2013). This promotes the ability of an enterprise to monitor their customers as well
as product in terms of where they are sold, who purchases the items as well as establishing the
potential clients. Besides, the internet of things intensifies the clients retention as well as
bringing on board more client because the technology heightens efficiency in the process of
production and the quality of the finished goods. This leads to high satisfaction rate among the
BUSINESS TECHNOLOGIES
4
customers promoting to the maintenance of the client portfolio as well as growing the market
shares.
Secondly, Darren’s T-shirt Company could as well adopt a customer management
software, an enterprise technological application aimed at enhancing the various organizational
process, such as the customer data as well as the interaction (Koegler, Moghaddam, Haas,
Wocher, Hartig, Rajamohan, & Ronnewinkel, 2013). Besides, the application automates sales;
thus, a client could make an order online without necessarily appearing physically at the
company. Noteworthy, the technological application would intensify the ability of the company
working with distance customers online and with the increase in globalization the company
could also engage with international customers. Thus, CRM would assist the Darren’s T-shirt
Company to expand the client portfolio, which plays a pivotal role on the market share as well as
the profitability of the company. In addition, the application would heighten the capacity of the
company gaining a competitive advantage over the rival enterprise through intensified client
association with the business.
The third technology Darren’s company would adopt to enhance the business is the social
networking, which entails the utilization of websites among other applications to foster
interaction among user as well as searching for people with similar interests. This would enhance
the ability of the T-shirt printing company to interact with both the existing as well as the
potential client on the social platforms (Trainor, Andzulis, Rapp, & Agnihotri, 2014). As a result,
embracing social networking technology would intensify the ability to realize vital client
insights; increase the awareness of the brand and building the clients’ loyalty. Apparently, the
social networking would foster the business development as well as increasing the clients and the
sales as well; thus, generating more profits for the business. Besides, use of social networking
BUSINESS TECHNOLOGIES
5
would promote the capacity of finding out the rival, which enhances gaining of crucial leads
from the competitors.
In brief, using technology in the process of running a business plays an imperative role in
ensuring that the business enhances the operations among other processes. Besides, technology
in enterprises plays an imperative role in ensuring proper client management, increased
production efficiency, as well as the globalization of an enterprise. Indeed, it is imperative for
enterprises to adopt various technologies in the process of enhancing the productivity, increasing
customer association as well as market share and improving the management operation in the
rise and advancing technology.
BUSINESS TECHNOLOGIES
6
Reference List
Gardella, A. (2011). Can Chasing Small Customers Lead to Larger profits? Retrieved from:
Gubbi, J., Buyya, R., Marusic, S., & Palaniswami, M. (2013). Internet of Things (IoT): A vision,
architectural elements, and future directions. Future generation computer systems, 29(7),
1645-1660.
Hay, C., & Marsh, D. (Eds.). (2016). Demystifying globalization. Springer.
Koegler, A., Moghaddam, H., Haas, C., Wocher, B., Hartig, S., Rajamohan, D., … &
Ronnewinkel, C. (2013). U.S. Patent No. 8,396,749. Washington, DC: U.S. Patent and
Trademark Office.
Trainor, K. J., Andzulis, J. M., Rapp, A., & Agnihotri, R. (2014). Social media technology usage
and customer relationship performance: A capabilities-based examination of social
CRM. Journal of Business Research, 67(6), 1201-1208.
Gray cells contain calculations that should not be altered.
Ghenhis Enterprise Limited
Technology Budgeting Tool
4/17/2017
Company Data
Required rate of return
Tax rate
10%
30%
Initial Investment
Hardware costs (e.g., servers, networking hardware, PC upgrades)
Purchased software costs / licenses (e.g., e-commerce, ERP, CRM software)
Development costs (e.g., systems design and configuration / development)
Training costs (e.g., develop and conduct initial training)
Conversion costs (e.g., initial data conversion from existing systems being
[Other initial investments]
[Other initial investments]
Total Initial Investments
YEAR
Benefits from Technology Strategy
Increased sales and revenue
Reduced personnel costs
Reduced product costs
Reduced distribution costs
Reduced advertising and marketing costs
[Other benefits]
[Other benefits]
[Other benefits]
Total Benefits
YEAR
Costs (Excluding Initial Capital Investments)
YEAR
1
2
3
$1,000
$500
$0
$0
$0
$0
$0
$1,500
1
2
$1,000
$200
$200
$0
$100
$0
$0
$0
$1,500
1
3
$1,000
$200
$200
$0
$100
$0
$0
$0
$1,500
2
$1,000
$200
$200
$0
$100
$0
$0
$0
$1,500
3
Depreciation on capital expenditures (calculation uses three-year period)
Software licensing fees
$500
$0
$500
$0
$500
$0
Ongoing user support and training (e.g., help desk and training personnel)
Ongoing systems support (e.g., IT maintenance)
Hosting / Cloud computing
General and administrative
[Other costs]
[Other costs]
[Other costs]
Total Costs
$0
$0
$0
$0
$0
$0
$0
$500
$0
$0
$0
$0
$0
$0
$0
$500
$0
$0
$0
$0
$0
$0
$0
$500
Totals
Net Benefits (Costs)
Tax
Value after tax
Depreciation added back
Cash flow
Cumulative cash flow
Evaluation Metrics
Net present value (NPV)
Internal rate of return (IRR)
Payback period (in years)
Three-year total ROI: (total benefits before taxes – total costs)/total costs
YEAR
1
($1,500)
($1,500)
$1,484
60.74%
1.25
200.00%
2
$1,000
$300
$700
$500
$1,200
($300)
3
$1,000
$300
$700
$500
$1,200
$900
$1,000
$300
$700
$500
$1,200
$2,100
…
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