Then enter your responses below each question.
1. According to the book, what is the definition of problem solving?
2. What were the challenges to managers in the 1970s-80s; 90s-2015 and 2015 and onward?
3. What are the top 10 skills that employers are seeking in 2020 according to the World Economic Forum in its Future of Jobs Report? Which skills do you feel most confident in and which ones do you feel you need to work on?
4. What are the 7 steps to creative problem solving?
5. Read the short summary of the Challenger disaster. According to the author of the book, the problem was not a 0-ring failure, but what?