technology tools, new trends they see coming to their industry

  

i attached my question answer Write a 4 page overview and reference, i don’t want any plagiarism,I attached for the exercise ,my question Part 1 – Analysispart 2 -Graphic
it_trends_analysis.docx

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Hospitality IT Trends – Analysis
For my Question
Take a field trip to any hospitality/tourism business that you are interested in and talk to a
manager and other staff about how they use technology in their everyday work. Ask specifically
about big data, technology tools, new trends they see coming to their industry.
Write a 4 page overview that includes:
1.
2.
3.
4.
What the business was
Who you talked to
What you found out about technology
Analysis of findings
For this exercise
•
o
▪
Six Technology Trends http://www.hospitalitynet.org/news/4060662.html
http://stayntouch.com/blog/
▪ Emerging Trends https://jda.com/file_bin/MagazineArticles/january2013/Emerging_
Trends_in_Hospitality.pdf
▪ Trends and New Technology in Hospitality in
2014 http://www.4hoteliers.com/features/article/8438
▪ Top 6 Hospitality Tech Trends http://www.elevenwireless.com/top-6-hospitalitytech-trends-for-2014/
2. Investigate types of Hospitality data and technology that might be important as you begin
to develop your hospitality business.Do you need data on finances, billing, customer
demographics?
a. How Big Data is Changing the Hospitality
Industryhttp://socialhospitality.com/2014/09/how-big-data-is-changing-thehospitality-industry/
b. 10 Things Big Data Analytics Can Do for
Hospitalityhttp://www.averoinc.com/blog/more/10-things-big-data-analytics-can-dofor-the-hospitality-industry
c. Big Data and Start ups http://www.bigdata-startups.com/hotels-should-apply-bigdata-analytics-provide-unique-guest-experiences/
▪
3. How technology drives hospitality industry
a. Professor Dimitrios Buhalis on critical technology – eToursim futures

b. Influence of technology in the tourism business

c. Technology is a key to Future Tourism

Part 2
System Selection – Graphic
My Question
Do a search for different technology systems that are specific to the industry of choice. Choose three
different systems and make a graphic
For this exercise
1. Investigate Technology Systems for Hospitality
▪
Watch the video: Hospitality leaders debate technology
strategyhttp://ybc.tv/2014/09/17/hospitality-leaders-debate-technology-strategy/
▪
Investigate different systems and types of systems for hospitality industry.Use the links below to
get you started. Then dig deeper for your special area of interest.
▪
https://www.academia.edu/427904/Hotel_Technology_and_Reservation_SystemsHotel
Technology and Reservation
systems https://www.academia.edu/427904/Hotel_Technology_and_Reservation_System
2. Hotel Experiences with Technology
•
Hilton Worldwide Experience Technology http://www.hiltonworldwide.com/development/performanceadvantage/information-technology/
•
Genpacthttp://www.genpact.com/home/industries/hospitality
•
SAS Hotels:Turn guest experience into competitive
advantagehttp://www.sas.com/en_us/industry/hotels.html
•
Cloud Solutions for Bed and Breakfastshttp://www.hotelogix.com/property-types-bed-andbreakfast.php
•
IQ InnQuest
Software http://www.innquest.com/?gclid=CjwKEAiAv7ajBRCIldS7rp7wzFkSJAAA1n4DPrlsuFbgScG
wLWD8jhVUntYSVicxEN9Qohsq-C8U5hoCOxvw_wcB
•
Cisco Hospitality solutionshttp://www.cisco.com/web/strategy/hospitality/index.html
•
How to choose the right PMS for your boutique hotelhttp://www.boutiquehotelier.com/531-how-tochoose-the-right-pms-for-your-boutique-hotel/
•
Restaurant POS Software http://www.ncr.com/products/restaurant/pos-software
3. Big Data
•
Read and review: 4 Steps Hospitality Companies Should Take to Establish their Big Data
Strategy. https://www.sabre.com/insights/4-steps-hospitality-companies-should-take-to-establishtheir-big-data-strategy/
…
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