PSYC305 Motivation and Leadership
Week 4 Midterm Exam
1.            (TCO 2) Leadership effectiveness depends upon _____ of leaders, _____ of followers, and the _____ of the situation
                                                Timing; pulse; memory
                                                 Age; number; notification
                                                 Height; weight; length
                                                 Qualities; characteristics; nature
                                                 Gender; race; training
Question 2.(TCO 2) Vince Lombardi had a _____ personality; his followers’ goal was to be equal to their understanding of his ____.
                                                 Schizophrenic; needs
                                                 Mercurial; orders
                                                 Stoic; desires
                                                 Charismatic; values and goals
                                                 Difficult; deficiencies
Question 3.(TCO 2) Problems with ____, ____, and _____ are fertile fields for emotional instability that can reduce leadership effectiveness.
                                                 Methods, procedures, and processes
                                                 Plant, equipment, and supplies
                                                 Products, environment, and government
                                                 Alcohol, money, and relationships
                                                 Education, liquidation, and infiltration
Question 4.         (TCO 2) ____, ____, and _____ are traits found in charismatic leaders.
                                                 Education, opportunity, and attention to detail
                                                 Training, sensitivity, and patience
                                                 Experience, collaboration, and emotional stability
                                                 Optimism, extroversion, and a sense of adventure
                                                 None of the above
 
Question 5.(TCO 2) In ____, Stuart Levine and Michael Crom write about building trust in the workplace. His prescription includes ____, ____, and ____.
                                                 “Habits of the Heart”; respect society’s rules, trust in time, and end bitterness
                                                 “The Road Less Traveled”; never travel alone, always take a friend, and be dependable
                                                 “A Great Place to Work”; do what you love, lend a helping hand, and be considerate
                                                 “The Leader in You”; deal openly with everyone, keep promises, and care about people
                                                 None of the above
Question 6.(TCO 2) The concept of _____ is relevant to leadership development because leadership effectiveness is in direct proportion to _____ and ____, which come from within the person.
                                                 Multiple intelligence; commitment and passion
                                                 Hand grip; size and strength
                                                 Interpersonal attraction; identification and need
                                                 Political alliance; confidence and pride
                                                 None of the above
Question 7.(TCO 2) _____ advocated a _____ style of leadership and _____ advocated a _____ style of leadership.     
                                                 Jefferson; directive; Eisenhower; non-directive
                                                 Machiavelli; directive; Lao-Tzu; non-directive
                                                 Eisenhower; directive; Patton; non-directive
                                                 Lao-Tzu; directive; Elizabeth I; non-directive
                                                 Patton; directive; Jefferson; non-directive
 Question 8.(TCO 2) _____ describes how difficult the leader’s job can be: “Since no important decision ever pleases everyone in an organization, the leader must also absorb the displeasure, and sometimes the severe hostility, of those who would have taken a different course.”
                                                 Peter Drucker
                                                 Margaret Wheatley
                                                 Chris Argyris
                                                 Douglas McGregor
                                                 Ken Blanchard
 
Question 9.(TCO 2) In the passage, “He Made Me Feel Important,” Vince Lombardi influenced his players because of his:
                                                Physical size
                                                 Charismatic personality
                                                 Native intelligence
                                                 Personal insecurity
                                                 Job knowledge
Question 10.      (TCO 2) Situational factors that influence the leadership process include:
                                                 Size of the organization
                                                 Social and psychological climate
                                                 Employment patterns
                                                 Type, place, purpose of work performed
                                                 All of the above
Question 11.      (TCO 5) The philosophy behind the quality movement is:
                                 People respond positively to measurements and controls.
                                  People closest to the work usually have the experience and knowledge to come up with the best solutions to work-related problems.
                                 People want economic security.
                                 People need sufficient pay and benefits to sustain morale.
                                 All of the above
 1.(TCO 2) Edwin Ghisselli’s six traits for effective leadership include all but which of the following:
                                 Need for achievement
                                                 Intelligence
                                                 Decisiveness
                                                 Self-confidence
                                                 Social status
Question 2. (TCO 2) All of the following are factors that influence the nature of the situation or the context of leadership except:
                                                 Type of work performed
                                                 Size of organization
                                                 Social climate
                                                 Employee wage
Question 3.(TCO 3) _____ was a famous leader who learned tremendous leadership skills from his wife, including the idea that most people will do what they choose to do, and no amount of coaxing or force can overcome an idea or principle that is personally believed.
                                                George Washington
                                                 Martin Luther King
                                                 Gandhi
                                                 Winston Churchill
                                                 Vince Lombardi
Question 4.                         (TCO 3) Employee participation has been shown to have a _____ impact on business success.
                                                 Positive
                                                 Negative
                                                 Neutral
                                                 None of the above
Question 5.                         (TCO 5) _____ created the 14 Steps to Quality.
                                                 W. Edwards Deming
                                                 Robert Frost
                                                 Donald Dewar
                                                 Peter Drucker
 
Question 6.(TCO 3) The servant leader shows commitment to his or her people through all of the following except ____.
                                                 Access
                                                 Communication
                                                 Support
                                                 Force
Question 7. (TCO 3) Religious ethics are based on a _____ understanding of the world.
                                                 Secular
                                                 Theistic
                                                 Scientific
                                                 Phenomenological
                                                 Empirical
Question 8.(TCO 5) The self-fulfilled person possesses all of the following except:
                                                 Intimacy
                                                 Goal-directedness
                                                 Accurate perception of reality
                                                 No need for privacy
Question 9.(TCO 5) Survival needs that motivate behavior include all of the following except:
                                                 Sleep
                                                 Exercise
                                                 Shelter
                                                 Respect
                                                 Food
Question 10.(TCO 5) Satisfaction of needs progresses according to the following sequence:
                                                 Survival, social, security, belonging, self-actualization
                                                 Survival, belonging, security, self-fulfillment, social
                                                 Survival, acceptance, belonging, love, security
                                                 Survival, security, belonging, respect, fulfillment
Question 11.(TCO 3) In the years since World War II, the American workplace has become more:
                                                 Isolated
                                                 Hierarchical
                                                 Exclusive
                                                 Participative
                                                 Paternal
 1.(TCO 5) Physical and emotional needs that motivate behavior include:
                                 Survival and security
                                                 Belonging and respect
                                                 Self-fulfillment
                                                 All of the above
                                                 None of the above
Question 2.(TCO 5) The _____ motivational level is closely related to the nature of the work and depends on aspects of the job itself for satisfaction.
                                                 First
                                                 Second
                                                 Third
                                                 Fourth
                Instructor Explanation:  Chapter 12
Question 3.(TCO 1) A leader’s ability to _____ and _____ is essential for leadership success.
                                 Understand people, deal with them effectively
                                                 Understand finance, keep technically proficient
                                                 Manipulate others, retain personal power
                                                 Live a balanced life, support the arts
                                                 None of the above
Question 4.         (TCO 5) The importance of motivation is suggested by findings that most people believe they could give as much as _____ to _____ percent more effort at work than they now do with no one, including their own supervisors, recognizing any difference; and they also believe they could give _____ to _____ percent less effort with no one noticing any difference.
                                                 2 to 6; 2, 6
                                                 8 to 10; 8, 10
                                                 10 to 15; 10, 15
                                                 15 to 20; 15, 20
                                                 None of the above
               
Question 5.                         (TCO 5) Proven policies and techniques that have positive effects on employee morale include all of the following except:
                                 Introduce a group bonus plan
                                                 Increase the amount and types of group interaction
                                                 Assign whole tasks, including preparatory and finishing work
                                                 Eliminate rewards based on job classification
                                                 Reduce the number of hierarchical levels
                                                 Allow workers to determine their own work methods
Question 6.(TCO 5) If less than _______  percent of your job is enjoyable, there is a morale problem.
                                                10
                                                 20
                                                 40
                                                 80
Question 7.(TCO 5) A continuum of empowerment, least to most, is as follows:
                                 Scientific management, industrial democracy, human relations training
                                                 Kibbutzim, job enrichment, collective bargaining
                                                 Suggestion box, quality circles, self-directed work teams
                                                 Quality improvement teams, safety meetings, labor/management codetermination
                                                 None of be above
Question 8.         (TCO 5) Unempowered is to empowered as:
                                                 Leader decides policy; people ignore policy
                                                 Roles and responsibilities defined by leader; roles and responsibilities conflicting and unclear
                                                 Check with leaders on all decisions; check with those affected on decisions
                                                 Work together to determine a standard; not concerned with standards
                                                 Leader writes performance plan; there is no performance plan
Question 9.(TCO 5) (1) Define and (2) discuss the five sources and types of power (10 points). (3) Using these sources of power, illustrate clearly how a boss (or a teacher) has used their power over you in the past that either went well or did not (10 points).
Question 10.(1) Describe the power and influence the use of effective words has in motivation and leadership. Please use specific examples from your personal experience.
(2) Describe the role of a participative leader who works with employees and does NOT impose solutions.