Description 1.What are the factors and keys influencing product design? 2.What are the design differences between manufacturing and service products? 3.Why are learning curves important to study? 4.How do you create and evaluate learning curves? 5.What does TQM mean in business? 6.What does the Six Sigma approach to quality management mean for a business? 7.Why does statistical quality control lead to improvements in many businesses? 8.How do you execute statistical quality control?