Read the case “Team conflict: the “chatty” accusation at the customer support call center” and answer the following questions.
1.What is Ames trying to achieve?
2.What is her problem?
How do each member see the situation? (I will allow up to 400 words to answer this question)
3. Are the team issues strictly cultural? Why do you agree or disagree?
4. What should Ames do?