Depending on the organization’s strategic objectives, some metrics may be considered more important than others.

  

Depending on the organization’s strategic objectives, some metrics may be considered more important than others.

1)   Give your opinion on how an organization should connect metrics with goals.

2)   Which do your think is a more useful operational metric, and why:  a patient day or adjusted patient day?

3)   Why might units of input be more objective in evaluating operational performance?