Hi, I am looking for someone to write an article on motivation, stress, and communication in southwest airlines Paper must be at least 1750 words. Please, no plagiarized work!

  

Hi, I am looking for someone to write an article on motivation, stress, and communication in southwest airlines Paper must be at least 1750 words. Please, no plagiarized work! The job of customer service supervisor at Southwest Airlines interests me greatly and I would like to fill in this position. The job description of a customer service supervisor at Southwest Airlines includes handling customer related issues, ensuring a quality experience for customers, and making sure that customers always are treated in a special way. Customer service supervisor is also in charge of making sure that a positive environment is created for both agents and customers (BBS History Travel, 2006). An important part of a customer service supervisor’s job is that he is responsible for both company agents and customers. He has to create a harmonious environment for both of them and this is why this job is challenging. Customer service supervisor has to keep in mind the interests of both customers and agents. In the airline industry, there are many unique problems and therefore it is not possible to provide a ‘what to do’ manual to the customer service supervisor. He has to take on the job decisions keeping in mind the company policy of Southwest Airlines. Setting specific and difficult goals can have a significant positive effect on the performance of employees (Latham & Brown, 2000). Goal setting, therefore, can, without a doubt, improve the performance of employees if used effectively. It is important to set difficult goals so that the employee puts all his efforts to achieve those goals. Setting easy goals will not bring the same positive effect on performance. Also, goal setting works as it motivates people to a great degree. Human beings have an innate desire for competition and goal-setting exploits this particular aspect of human nature, and therefore enhances performance. I personally would prefer a goal-setting strategy in which goals are set after consulting with the employee. This type of&nbsp.goal setting will motivate me to work harder for the company because I will feel more responsible.&nbsp.