Complete the following questions after reading the chapters from Schoeder, R.G., Goldstein, S.M., & Rungtusanatham, M.J. (2013). Operations Management in the Supply Chain: Decisions and Cases (6th Ed). McGraw-Hill Irwin, New York, NY ISBN: 978-0-07-352524-2
Read Chapter 1 and answer these questions:
Q3: What is the difference between operations management and supply chain management?
Q5: How does the work of an operations manager differ from the work of a marketing manager or a finance manager? How are these functions similar?
Q7: Describe the nature of operations management in the following organizations. In doing this, first identify the outputs of the organization and then use the four decision types to identify important operations decisions and responsibilities.
A college library
A hotel
A small manufacturing firm
Q8: For the organizations listed in Q7, describe inputs, transformation process, and outputs of the production system.
Q15: Describe how the view of operations as a process can be applied to the following types of work:
Acquisition of another company
Closing the books at the end of the year
Marketing research for a new product
Design of an information system
Hiring a new employee.
Read Chapter 2 and answer these questions:
Q2: Describe a possible mission for operations and its supply chain along with some associated strategies that fit the following business situations:
Ambulance service
Production of hybrid automobile batteries
Production of electronics products that have a short product life cycle.
Q4: Define the following terms in your own words: mission of operations, order winner, order qualifier, and distinctive competence.
Q7: Define some of the strategic decisions that might be required in a grocery store’s operation and its supply chain depending on whether the strategy was emphasizing imitation or innovation.
Q8: What kinds of external factors might affect the following types of operations?
Airline
Bank
Semiconductor manufacturing
Q12: What is the distinctive competence of the following companies? If you don’t know the distinctive competence, see if you can determine it from the company’s Internet site or articles on the company.
Starbucks Coffee Company
Apple
McDonald’s
Sears
NO PLAGIARISM!!!!
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