NURS3100 Issues/Trends in Nursing
Week 5 Discussion
Leading Civility in the Workplace
With civility in action, everyone on the team feels authentically respected and valued. Civility leads to mutual respect, effective communication, and team collaboration. A civil, professional atmosphere is ENERGIZING! It promotes positive relations that enable the team to deliver the best possible performance, wherever it may be: in an effective educational classroom, such as here at Walden; or in a high-quality, safe patient care environment where you work.
Civility does not just happen naturally. People from various backgrounds, experiences, and perspectives are expected to work together in high-stress and high-stakes work environments. It takes conscious willingness from everyone to engage in genuine discourse to seek common ground for the best outcome, which in our case means delivering high-quality, safe patient care.
Treating one another with respect is requisite to communicating effectively, building community, and creating high-functioning teams. Civility involves truly listening and understanding others’ points of view. Who doesn’t want that? GO TEAM!