What sort of background testing should BSS conduct on its applicants? 
Is there any information BSS should avoid obtaining for legal or EEO reasons?
How can BSS know that its background testing programs are effective?

In the past, BSS has used the following initial assessment methods: application blank, interviews with Stanley and other BSS managers, and a follow-up with the applicant’s former employer. Beyond changes to its background testing program, would you suggest any other alterations to BSS’s initial assessment process?