1. Each of the following is a characteristic of high-performance teams EXCEPT: (Points : 1)   high-performance teams have strong core values.   high-performance teams turn a general sense of purpose into specific performance objectives.   high-performance teams have members who focus on individual effort and excellence.   members of high-performance teams have the right mix of skills.   high-performance teams possess creativity.
Question 2. 2. __________ is a sequence of planned activities designed to gather and analyze data on the functioning of a team and to initiate changes designed to improve teamwork and increase team effectiveness. (Points : 1)   team enhancing.   team building.   team structuring.   team championing.   team organizing.
Question 3. 3. A key element in decision making under risk and uncertainty is __________. (Points : 1)   discernment.   unrestrained rationality.   recognition.   intuition.   assimilation.
Question 4. 4. In regards to decision-making, the best teams __________________________. (Points : 1)   let the smartest person in the group make most of the decisions.   stay together as a group all of the time because they work well together.   take a short time to make decisions.   do not limit themselves to just one decision-making method, using it over and over again regardless of circumstances.   do not encourage an exchange of ideas.
Question 5. 5. Groups and work teams sometimes experience problems that are caused by difficulties in defining and managing the __________ of the members. (Points : 1)   work values.   roles.   attitude formation.   intellectual capacity.   perceptual sets.
Question 6. 6. __________ directly contribute to the performance of important group tasks. (Points : 1)   task activities.   assignment mandates.   directive activities.   responsibility activities.   maintenance activities.
Question 7. 7. Which of the following statements pertaining to intuition is incorrect? (Points : 1)   a key element in decision making under certainty is intuition.   intuition is the ability to know or recognize quickly and readily the possibilities of a given situation.   intuition adds elements of personality to decision making.   intuition adds elements of spontaneity to decision making.   intuition offers potential for creativity and innovation.
Question 8. 8. __________, or the use of one’s intellect, is important in all aspects of decision making. (Points : 1)   intuition.   attitudinal formation.   judgment.   perceiving.   sensing.
Question 9. 9. An example of the __________ is a product development specialist who bases a decision to not launch a new product on her recent failure with another product offering. (Points : 1)   representativeness heuristic.   accessibility heuristic.   hindsight heuristic.   utility heuristic.   availability heuristic.
Question 10. 10. A decision maker tells subordinates that lunch schedule is needed and asks them when they would like to schedule their lunch and why before making a decision. This is an example of a ________________ decision. (Points : 1)   groupthink   authority   consultative.   group   minority