Question   1

2.5 / 2.5 points
Which regulation requires that most private employers continue to make health benefits available to terminated or retired employees and their families for a period of time?
Question options:
  

Family and Medical Leave Act
 

Pregnancy Discrimination Act
 

Comprehensive Omnibus Budget   Reconciliation Act
 

Health Insurance Portability and Accountability   Act
 
Question 2

2.5 / 2.5 points
       
Which of the following is one of the categories set out by labor law as subject to bargaining?
Question options:
  

legal bargaining items
 

permissible bargaining items
 

non-mandatory bargaining items
 

benefits-related bargaining items
 
Question 3

2.5 / 2.5 points
       
Fact-finding seeks to end an impasse by __________.
Question options:
  

assisting the principals in   reaching an agreement
 

studying the issue in a dispute   and making a public recommendation
 

interpreting existing contract   terms
 

communicating assessments of the   likelihood of a strike
 
Question 4

2.5 / 2.5 points
       
The Wagner Act __________.
Question options:
  

guaranteed each employee the right   to bargain collectively free from interference, restraint, or coercion
 

made yellow-dog contracts   unenforceable
 

provided for secret-ballot   elections for determining whether a firm’s employees would unionize
 

banned unions from restraining   their employees from or coercing them to exercise their guaranteed bargaining   rights
 
Question 5

2.5 / 2.5 points
       
Permissible bargaining items are __________.
Question options:
  

a part of negotiations through   joint agreement of both management and union
 

forbidden by law
 

items which must be negotiated   according to law
 

all of the above
 
Question 6

2.5 / 2.5 points
       
A(n) __________ strike results from a failure to agree on the terms of a contract.
Question options:
  

unfair labor practice
 

wildcat
 

sympathy
 

economic
 
Question 7

2.5 / 2.5 points
       
The __________ form of union security means that the employees who do not belong to the union still must pay union dues because the union’s efforts benefit them all.
Question options:
  

closed shop
 

union shop
 

agency shop
 

open shop
 
Question 8

2.5 / 2.5 points
       
Mediation to __________ is used by negotiators to end an impasse.
Question options:
  

assist the principals in reaching   an agreement
 

study the issue in a dispute
 

determine and dictate the   settlement terms
 

interpret existing contract terms
 
Question 9

2.5 / 2.5 points
       
The decision to unionize may be based on __________.
Question options:
  

fear of job loss
 

arbitrary management actions
 

increasing workload
 

all of the above
 
Question 10

2.5 / 2.5 points
       
Which law gave employers the right to express their views concerning union organization?
Question options:
  

Norris-LaGuardia Act
 

Taft-Hartley Act
 

Gompers Act
 

Landrum-Griffin Act
 
Question 11

2.5 / 2.5 points
       
Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?
Question options:
  

fact-finding
 

mediation
 

binding arbitration
 

non-binding arbitration
 
Question 12

2.5 / 2.5 points
       
Which intervention method is the most definitive of all third-party interventions?
Question options:
  

fact-finding
 

mediation
 

binding arbitration
 

interest arbitration
 
Question 13

2.5 / 2.5 points
       
The term __________ describes statutory or constitutional provisions banning the requirement of union membership as a condition of employment.
Question options:
  

termination at will
 

right-to-work
 

open shop
 

free labor
 
Question 14

2.5 / 2.5 points
       
How many weeks may an employee take as unpaid leave under the Family and Medical Leave Act?
Question options:
  

two
 

four
 

six
 

12
 
Question 15

2.5 / 2.5 points
       
Which third-party intervention is commonly used in national emergency disputes?
Question options:
  

fact-finding
 

mediation
 

binding arbitration
 

non-binding arbitration
 
Question 16

2.5 / 2.5 points
       
About __________% of people working in the United States belong to unions.
Question options:
  

5
 

12
 

20
 

45
 
Question 17

2.5 / 2.5 points
       
The Family and Medical Leave Act __________.
Question options:
  

provides guidelines regarding what   rates of return employers should use in computing their pension plan values
 

ensures that an employer must   grant an employee up to 12 weeks of leave in a 12-month period for the birth   or care of a newborn child; placement of a child for adoption; the care for a   spouse, child, or parent with a serious health condition; or the care for the   employee’s own serious health condition
 

prohibits an employer’s health   plan from using incentives to encourage employees to leave the hospital after   childbirth after less than the legislatively determined minimum stay
 

sets minimum requirements for   protecting individuals’ healthcare data accessibility and confidentiality
 
Question 18

2.5 / 2.5 points
       
The closed shop form of union security means that the __________.
Question options:
  

company can hire nonunion people,   but they must then join the union
 

company can hire only union   members
 

employees who do not belong to the   union must still pay dues
 

employees can decide whether to   join the union and only those who join pay dues
 
Question 19

2.5 / 2.5 points
       
Arbitration means ending an impasse by __________.
Question options:
  

assisting the principals in   reaching an agreement
 

studying the issue in a dispute
 

making a public recommendation
 

giving a third-party the power to   determine and dictate the settlement terms
 
Question 20

2.5 / 2.5 points
       
A contract that allows management to require nonunion membership as a condition for employment is called a __________ contract.
Question options:
  

yellow dog
 

scaredy cat
 

yellow chicken
 

black dog
 
Lesson 7
   
Question 21

2.5 / 2.5 points
Reduced job efficiency is a possible alcoholism performance issue in which stage of alcoholism?
Question options:
  

advanced
 

middle
 

early
 

lingering
 
Question 22

2.5 / 2.5 points
       
Under the public policy exception to the termination-at-will doctrine, courts have held that __________.
Question options:
  

discharge is wrongful when it is   against an explicit, well-established law
 

even in the absence of a written   document, an implied contract existed based on representations in the employee   handbook
 

employers should not fire   employees without good cause
 

persistent failure to perform   assigned duties or to meet prescribed standards on the job is reason for   dismissal
 
Question 23

2.5 / 2.5 points
       
Ethical behavior starts with __________.
Question options:
  

moral awareness
 

moral ineptitude
 

morality
 

systemic cognitive biases
 
Question 24

2.5 / 2.5 points
       
When an employee’s dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms, employee manuals, or other promises, __________ has occurred.
Question options:
  

mutiny
 

insubordination
 

wrongful discharge
 

emotional hardship
 
Question 25

0 / 2.5 points
       
Which of the following is one of the types of privacy violation upheld by courts?
Question options:
  

intrusion
 

publication of private matters
 

appropriation of an employee’s   name for commercial purposes
 

videotaping in the workplace
 
Question 26

2.5 / 2.5 points
       
Each year there are roughly __________ cases of workplace accidents per 100 full-time workers in the United States.
Question options:
  

1
 

2
 

4
 

9
 
Question 27

2.5 / 2.5 points
       
The basic purpose of the Occupational Safety and Health Administration is to __________.
Question options:
  

administer the act and to set and enforce   the safety and health standards that apply to almost all workers in the   United States
 

assure every person safe and   healthful working conditions and to preserve human resources
 

provide safe and healthful working   conditions to self-employed persons
 

prevent the occurrence of   occupational illnesses among all employees
 
Question 28

2.5 / 2.5 points
       
Common clues for identifying potentially violent employees include __________.
Question options:
  

an act of violence off the job
 

sexually aggressive behavior
 

chronic complaining and the raising   of frequent, unreasonable grievances
 

all of the above
 
Question 29

2.5 / 2.5 points
       
All of the following are basic causes of workplace accidents except __________.
Question options:
  

chance occurrences
 

unsafe conditions
 

unsafe behavior by employees
 

weather-related accidents
 
Question 30

2.5 / 2.5 points
       
Which of the following factors contributes to accidents at work?
Question options:
  

unsafe conditions
 

safety climate
 

stress
 

all of the above
 
Question 31

2.5 / 2.5 points
       
__________ justice refers to fair outcomes.
Question options:
  

Distributive
 

Procedural
 

Interactional
 

Normative
 
Question 32

2.5 / 2.5 points
       
Which of the bases for dismissal is defined as the persistent failure to perform assigned duties or to meet prescribed standards on the job?
Question options:
  

unsatisfactory performance
 

misconduct
 

lack of qualifications for job
 

changed requirements of job
 
Question 33

2.5 / 2.5 points
       
Which of the following is one of the earliest indicators of possible alcoholism in an employee?
Question options:
  

domestic problems
 

avoidance of fellow employees
 

lying
 

tardiness
 
Question 34

2.5 / 2.5 points
       
Misconduct, one of the bases for dismissal, is defined as __________.
Question options:
  

the deliberate and willful   violation of the employer’s rules and may include stealing and   insubordination
 

an employee’s inability to do the   assigned work despite his or her diligence
 

the persistent failure to perform   assigned duties or to meet prescribed standards on the job
 

an employee’s inability to do the   work assigned because the nature of the job has changed
 
Question 35

2.5 / 2.5 points
       
Which of the following would be considered OSHA’s top priority for inspection?
Question options:
  

investigating the occurrence of a   fatality
 

inspecting a site where there is   an imminent danger situation
 

conducting random inspections and   reinspections
 

investigating employee complaints   of alleged violations
 
Question 36

2.5 / 2.5 points
       
Which of the following is not a basis for reducing and preventing accidents at work?
Question options:
  

reducing unsafe conditions
 

reducing unsafe acts
 

training employees
 

hiring non-accident-prone workers
 
Question 37

2.5 / 2.5 points
       
When managers identify a trait associated with workplace accidents and then use this trait as part of the selection process for new hires, they are using __________ to reduce unsafe acts.
Question options:
  

job rotation
 

screening
 

training
 

incentive programs
 
Question 38

2.5 / 2.5 points
       
Under OSHA, employers with __________ or more employees must maintain records of and report occupational injuries and occupational illnesses.
Question options:
  

5
 

11
 

25
 

100
 
Question 39

2.5 / 2.5 points
       
Which department enforces the standards set out in the Occupational Safety and Health Act?
Question options:
  

Department of Health Services
 

Department of Labor
 

Department of Financial Services
 

Economic Development Department
 
Question 40

2.5 / 2.5 points
       
Which of the following may require respirators?
Question options:
  

lead-based paint
 

asbestos
 

radon
 

mold