Question 1
A __________ provides a way for different components of software to interact and exchange data or functionality using common Web communication protocols.
Question options:
Web API
tag cloud
Web X3D
static website
Question 2
Social presence tools are also known as __________ tools.
Question options:
social bookmarking
microblogging
videoconferencing
instant chatting
Question 3
__________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate.
Question options:
Social cataloging
Social networking
Social bookmarking
Crowdsourcing
Question 4
The term __________ marketing was coined by Harvard business professor Jeffrey Rayport to describe how good marketing techniques can be driven by word-of-mouth or person-to-person communication.
Question options:
affiliate
buzz
stealth
viral
Question 5
The network effect refers to the notion that the value of a network is dependent on the:
Question options:
knowledge of the users.
number of other users.
commitment of the users.
speed of the network.
Question 6
Social bookmarking allows users to share Internet bookmarks and to create categorization systems. These categorization systems are referred to as:
Question options:
geospatial metadata.
tag clouds.
podcasts.
folksonomies.
Question 7
Which of the following statements is true about a content management system?
Question options:
The creation of the goods or services is dependent on the incremental contributions of the participants.
It is the creation of goods or services by self-organizing communities.
It allows the assignment of different roles for different users.
Anyone can help in producing or improving the final outcome of the goods and services.
Question 8
Cloud-based collaboration tools:
Question options:
require users to frequently upgrade their software.
reduce the risk of exposing sensitive corporate data.
have well-documented procedures for system complexities.
allow for easy transferability of documents from one person to another.
Question 9
The __________ Web, originally envisioned by Tim Berners-Lee, one of the founders of the Internet, is a set of design principles that will allow computers to be able to better index websites, topics, and subjects.
Question options:
affiliate
collaborative
folksonomy
semantic
Question 10
__________ takes the concept of companies having used self-employed consultants to work on individual projects or provide content a step further by enabling people to work in more flexible ways on a variety of Internet-related projects.
Question options:
E-auction
E-lancing
E-filing
E-tailing
Question 11
Which of the following statements is true about a discussion forum?
Question options:
It started out as a novice’s way of expressing himself using very simple Web pages.
It is dedicated to a specific topic, and users can start new threads.
It is the process of creating an online text diary made up of chronological entries that comment on everything.
It is a widely used synchronous groupware tool.
Question 12
An electronic __________ is essentially a collection of personal computers networked together with sophisticated software tools to help group members solve problems and make decisions through interactive electronic idea generation, evaluation, and voting.
Question options:
data interchange
meeting system
fund transfer
folksonomy
Question 13
__________ attempts to increase the relevance of search results by including content from blogs and microblogging services.
Question options:
Metasearch
OpenSearch
Social search
Enterprise search
Question 14
Which of the following statements is true about peer production?
Question options:
It is also known as enterprise content systems.
The creator is responsible for publishing new information.
Only editors have the right to develop new content.
Anyone can help in producing or improving the final outcome.
Question 15
Which of the following facilitates real-time written conversations?
Question options:
Status updates
Blogs
Discussion forums
Instant messaging
Question 16
Which of the following benefits of groupware enables many people to speak and listen at the same time?
Question options:
Parallelism
Anonymity
Group memory
Process structuring
Question 17
__________ is a phenomenon where companies use everyday people as a cheap labor force.
Question options:
Crowdsourcing
Nearshoring
Narrowcasting
Phishing
Question 18
__________ refers to manually adding metadata to media or other content.
Question options:
Tagging
Podcasting
Phishing
Crowdsourcing
Question 19
Which of the following is a consequence of the use of social software?
Question options:
People have increased purchasing power.
People are using environmentally-friendly products.
People are sharing more personal information online.
People are using encyclopedias as sources of unbiased information.
Question 20
Which of the following is a collaboration management tool that is used to facilitate virtual or collocated meetings?
Question options:
Intranets
Blogs
Video conferencing
Internet forums
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