“A” WORK DISCUSSION POST

  

Describe for us a leadership situation you witnessed over the last week. Please let us know if you thought it was successful or not.
REPLY TO MY CLASSMATE’S RESPONSE TO THE ABOVE QUESTIONS AND EXPLAIN WHY YOU AGREE? (A MINIMUM OF 100 WORDS or MORE)
                                                              CLASSMATE’S POST
The leadership situation that I witnessed recently involves that of a current employee who has taken on a leadership role to assist the supervisors. She monitors the unit’s application due list daily to make sure that no cases go beyond their thirty-day processing standard. Workers must inform her by the close of business each day the status of their due cases.  This was a task taken on in our county by supervisors to make sure that the timeliness rate for application processing remains at 95% or above. With more and more demands from the state level, this task which keeps the county from being on corrective action had become a routine one for supervisors. The worker volunteered to take on this responsibility to assist the supervisors which in turn have freed up time for other agency requirements. She takes pride in handling the task and workers have been striving to work ahead on their due cases, so their name won’t appear on the list. The leadership role taken on by the caseworker has proven to be successful as workers are now working smarter. The idea of having to report to another employee other than their supervisor, makes them strive for excellence while at the same time increasing the application processing timeliness rate for our county. I was told by several workers that they would rather work ahead than to be “called out” or having to report to another worker about their daily job duties. As leaders, we must share leadership experiences and knowledge with future leaders so that the goals of the organization will continue to be met.